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Publication Viewing Component Terms and Conditions of Use


We will use information you send us as described in our consumer privacy notice that can be found by clicking: https://www.pmiprivacy.com/en/consumer (the ”Privacy Policy”).


PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.



These Terms and Conditions of Use are a legal agreement between you ("you") and Rothmans, Benson & Hedges Inc. ("RBH", "we" or "us") and govern your use of the Canadian publication viewing component of www.iqos.com or any other online application where these Terms and Conditions are posted (collectively, the "Site") through the Site.



For greater certainty, the Canadian shopping component of the Site is governed by a separate set of terms and conditions, which are available at the Canadian store component of the Site or at the registration page to the Canadian shopping component of the Site.



In order to use the Site, you must accept these Terms and Conditions of Use without change. By accessing this Site, you are indicating your acknowledgment and acceptance of these Terms and Conditions of Use and all related policies and guidelines of this Site.



These Terms and Conditions of Use or any other policies or guidelines governing the Site will be posted on the Site and are subject to change by RBH at any time in its sole discretion. Any changes will be effective upon the posting of the revisions on the Site. Your use of the Site will be subject to the most current version of the Terms and Conditions of Use posted on the Site at the time of such use. Your continued use of this Site after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these Terms and Conditions of Use regularly. If you do not agree to any changes to these Terms and Conditions of Use, please immediately discontinue your use of the Site.



REGISTRATION OBLIGATION



In order to use the Site, you must register with the Site, and in order to register with the Site you must be legal smoking age in your province of residence or older. If you choose to register with the Site, you agree to: (i) provide true, current and complete information about yourself in the manner provided for on the Site or otherwise as required by us; and (ii) maintain and promptly update the information about yourself to keep it true, current and complete in the manner provided for on the Site or otherwise as required by us. If RBH believes the information that you provide is not correct, current, or complete, RBH may, in its sole discretion, refuse you access to this Site, and terminate or suspend your access at any time.



There is no obligation or requirement that you purchase or agree to purchase any products in order to register with or to use this Site or the Content (as defined below).



RESTRICTIONS ON USE



You may use this Site for purposes expressly permitted by this Site, namely to register to become part of the RBH database so that you can receive ongoing information from RBH, including but not limited to product information, the Refer IQOS referral program, brand preference advertising and information and/or information regarding the regulation of tobacco products, and to submit and keep track of your referrals. You may not use this Site for any other purpose without RBH’s express prior written consent.



Further, you are only permitted to use the Site for your own personal, non-commercial purpose. Materials may only be printed, copied or saved to your own computer for your personal, non-commercial use. Use of any automated system or software to extract data from the Site for commercial purposes (including, without limitation, screen scraping, database scraping and any other activity intended to collect, store, summarize or manipulate any materials or data, whether by an automated program or a manual process) is prohibited. Additionally, you agree that you will not:




  1. take any action that imposes or may impose (to be determined in RBH’s sole discretion) an unreasonable or disproportionately large load on RBH’s infrastructure;

  2. interfere or attempt to interfere with the proper working of the Site, or any activities conducted thereon;

  3. bypass any measures RBH may use to prevent or restrict access.





PROPRIETARY INFORMATION



(a) The Site and all information made available through the Site contain text, graphics, photos, logos, icons and other materials, (collectively, "Content") furnished by RBH. The Content is protected under copyright, trademark, and the laws of Canada and other nations. All Content, including the collection, arrangement, and assembly of such content, is the exclusive property of RBH and its licensors. You may not copy, sell, license, transfer, publish, reproduce, distribute, modify, display, distribute in any way, prepare derivative works based on, re-post or otherwise use any of the Content in any way for any public or commercial purpose without the prior written consent of RBH.



(b) Permission is granted to you to download and make one printed copy of the Content for your own private use only, without alterations, so long as the following copyright notice is included: “Copyright © 2019, Rothmans, Benson & Hedges Inc. All rights reserved.” You do not acquire any ownership rights by downloading Content from the Site.



(c) trademarks and logos appearing in this Site are the property of RBH or the party that provided the trade marks and logos to RBH. RBH and any party that provided trademarks, and logos to RBH retain all rights with respect to their respective trademarks and logos appearing in this Site.



Nothing contained in this Site should be construed as granting any license or right to use any Content (including, for greater certainty, any trademark or logo) displayed on this Site except as expressly provided in these Terms and Conditions.



USER NAMES AND PASSWORDS



The Site may be accessed only by use of a login name and password. You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them.



All user accounts accessed by a login name and password remain the property of RBH, and may be cancelled or suspended at any time by RBH without any notice or liability to you or any other person.



You must immediately notify RBH of any unauthorized use of your login name or password, or if you know or suspect that your login name or password has been lost or stolen, has become known to any other person, or has been otherwise compromised.



OUTBOUND LINKING



Any link, (including hyperlinks, buttons or referral devices of any kind) used on the Site is provided for your convenience only, and you access any link at your own risk. The appearance of a link on the Site does not constitute an endorsement, recommendation or certification by RBH, nor should the presence of a link in any way be construed as a suggestion that the site has any relationship with RBH.



INBOUND LINKING



You may not (and may not authorize any other party to) (i) co brand this Site; (ii) frame this Site; or (iii) hyperlink to this Site, without the express prior written permission of an authorized representative of RBH. For the purposes of these Terms and Conditions of Use, “co branding” means to display a name, logo, designs, slogans or marks or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this Site or content accessible within this Site or which may confuse a user as the nature of the relationship between any party and RBH. You agree to cease and desist causing any unauthorized co-branding, framing or hyperlinking upon notice from RBH and at all times you will cooperate with RBH following RBH’s discovery of such activity.



Use of any of the Site's or RBH’s content, names, logos, photographs, designs, slogans or marks in any advertising, publicity, promotion, or in any other commercial manner is strictly prohibited.



Use of any of the Site's or RBH’s names, logos, designs, slogans, or marks, or any other words or codes identifying the Site in any "metatag" or other information used by search engines or other information location tools to identify and select sites is strictly prohibited.



LIMITATIONS



YOU AGREE TO ASSUME ALL RISKS ASSOCIATED WITH, ARISING OUT OF, OR RESULTING FROM YOUR USE OF THE SITE AND THE CONTENT. YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT SHALL RBH, ITS AFFILIATES, SUBSIDIARIES, SERVICE PROVIDERS, AGENTS AND ADVISORS AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS AND ASSIGNS (COLLECTIVELY THE "RBH RELEASED PARTIES") BE LIABLE TO YOU, AND YOU HEREBY AGREE TO RELEASE THE RBH RELEASED PARTIES, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF INCOME, REVENUES, LOSS OF ANTICIPATED SALES, LOSS OF OPPORTUNITIES, BUSINESS INTERRUPTION, FAILURE TO REALIZE UNEXPECTED SAVINGS, DAMAGE TO PROPERTY, CLAIMS OF THIRD PARTIES, LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF RBH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER IN TORT, NEGLIGENCE, STATUTE, CONTRACT, COMMON LAW, EQUITY, STRICT LIABILITY OR OTHERWISE), RESULTING FROM: (I) YOUR USE OR THE INABILITY TO USE OR OBTAIN THE SITE, THE CONTENT OR ANY SITE TO WHICH YOU HYPERLINK FROM THE SITE; (II) ANY THIRD PARTY CLAIMS THAT THE USE BY YOU OF THE CONTENT VIOLATES ANY INTELLECTUAL PROPERTY OR PRIVACY RIGHT; OR (III) ANY FAILURE OF PERFORMANCE OF THE SITE AND THE CONTENT, WHETHER RELATED TO ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES OR LINE FAILURE.



To the extent that some jurisdictions do not allow exclusions or limitations on some categories of damages, these exclusions or limitations may not apply to you only to such extent.



INDEMNITY



You will indemnify and hold each of the RBH Released Parties harmless from and against any claims, losses, judgements, damages, costs and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Site or the Content, or which relate to these Terms and Conditions of Use (including any breach by you thereof) or from information that you post to, submit or transmit through the Site.



DISCLAIMER OF WARRANTIES



(a) You understand that RBH cannot and does not guarantee or warrant that files available for downloading from the internet will be free of viruses, worms, malware, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this Site for the reconstruction of any lost data. RBH does not assume any responsibility or risk for your use of the internet.



(b) YOUR USE OF THIS SITE AND THE CONTENT IS AT YOUR OWN RISK. EVERYTHING ON THE SITE AND RELATED TO THE USE OF ITS FEATURES AND SERVICES, INCLUDING THE CONTENT, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. RBH EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPICABLE LAW. RBH WILL NOT BE RESPONSIBLE FOR YOUR INABILITY TO, USE THIS SITE OR THE CONTENT FOR WHATEVER REASON.



(c) FOR GREATER CLARITY, RBH DOES NOT WARRANT THAT (I) THE FUNCTIONS OR CONTENT CONTAINED IN THIS SITE WILL BE UNINTERRUPTED, RELIABLE, ACCURATE, COMPLETE, VALID, TIMELY, SECURE, TRUTHFUL, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS IN ANY WAY; (II) THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RBH DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING USE, OR THE RESULT OF USE, OF THE CONTENT IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE. RBH MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU, AND NOT RBH, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. RBH MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH YOUR USE OF THE SITE IS USED BY YOU AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOADING OF SUCH MATERIAL. RBH DOES NOT WARRANT THAT THE CONTENT, THE SITE, ITS SERVERS OR EMAIL SENT FROM THE SITE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.



PRIVACY POLICY



RBH will treat any personal information that you submit through this Site in accordance with its Privacy Policy. RBH’s Privacy Policy is available on the Site and it describes RBH’s privacy policies and practices in detail. The Privacy Policy may be amended from time to time by RBH. RBH advises you to check the Privacy Policy on a frequent basis for changes. You hereby consent to the use of your personal information by RBH in accordance with the terms and for the limited purposes set forth in the Privacy Policy. By agreeing to these Terms and Conditions of Use, you acknowledge and agree that certain information about you is subject to RBH’s Privacy Policy.



REFERRAL PROGRAM



The Referral Program is organized by RBH. If you know Legal Age Smokers who are interested in knowing more about IQOS, you can direct their inquiry to an IQOS representative. For each verified legal age smoker referred that ends up having a meeting with an IQOS representative and registers in IQOS database, you will be eligible to receive a payment of CAD 75 (seventy five Canadian Dollars) per successful meeting. You may be eligible for increased referral payments in certain circumstances as described below, however your eligibility to receive referral payments of more than $500 in any year is subject to compliance with certain conditions as set out below.



There is no obligation or requirement that you, or the legal age smoker whom you have referred, purchase or agree to purchase any products in order to make or complete a referral or for you to receive a referral payment under the Referral Program.



AGE



You must be age of majority within your Province of residence to register as a referrer. You must only submit referrals who are adult tobacco users, are of legal smoking age in the Province they reside and have expressly consented to being submitted as a referral.



LIMITATIONS ON REFERRAL PROGRAM



RBH reserves the right to limit referral submissions and or to adjust the amount of money granted per referral.



GOOD FAITH



The program is for the purposes of referring Legal Age Smokers truly interested in knowing more about IQOS. If it is discovered that you are attempting to abuse the program’s intention and purpose, that you are using fake names and/or identities or that you are referring people not interested in IQOS, RBH may, in its sole discretion, decide that a payment is not applicable for that specific case, or even disqualify you from the program.



S.I.N. COLLECTION



For the first 6 successful referrals made in accordance with these Terms and Conditions you will be eligible to receive a payment of $75 per referral.



Payments are limited to $500 per year unless RBH is provided with and is able to validate certain information that will be requested from you once this threshold is reached. This information will include your Social Insurance Number and other relevant information in order for RBH to comply with applicable law.



Once this threshold is reached, you can continue to submit referrals, however RBH will not issue any further referral payments above the $500 threshold until it receives, within the required time frame, and is able to validate all required information as determined by RBH. To obtain this information, RBH will provide those referrers who have reached this threshold with a secure link. Once the information has been provided and validated, payments in excess of the threshold will be made to you and your status then changes to receive a $100 referral payment for any future successful referrals completed. Any information provided by you will be collected by RBH in accordance with its Privacy Policy.



Any referral payments above the $500 threshold and eligibility for increased referral payments are conditional upon all required information being received by RBH before December 31 of the year in which the threshold is reached. If all required information is not received before December 31st, no referral payments in excess of $500 will be paid for referrals made in that year. Your payment eligibility status in the next year will remain at $75 per successful referral and you will be able to receive referral payments for the completion of 19 successful referrals until the threshold is reached. At this point, the required information will need to be submitted as described above before further payments will be made.



RBH reserves the right to require that any information previously submitted in order to receive referral payments above the threshold in any year be resubmitted for re-validation for subsequent years.



NO PROMOTION OF TOBACCO PRODUCTS



You understand and acknowledge that pursuant to Canadian Law it is not permitted to promote a tobacco product or tobacco product related brand element. You understand and acknowledge that in the event a Legal Age Smoker inquires about IQOS and/or Heets, you will NOT promote either, but rather direct the inquiry to an IQOS representative.



CONSENT OF LEGAL AGE SMOKER



You confirm that the persons you will be referring are of Legal Smoking Age, who agree and consent to receive commercial and electronic messaging and with whom you have a personal, family or commercial relationship. Individuals with whom you have a family relationship means individuals with whom you are related through a marriage, common-law partnership or any legal parent-child relationship and have had direct, voluntary, two-way communication. Individuals with whom you have a personal relationship means individuals with whom you have had direct, voluntary, two-way communications and with whom you have a personal relationship, taking into consideration relevant factors such as the sharing of interests, experiences, opinions and information, the frequency of communication, the length of time since you communicated or whether you have met in person. Individual with whom you have a commercial relationship means that is based on a previous commercial transaction between you and the individual. When you make a referral using iqos.com or referiqos.com, your referee will be contacted by one of our IQOS experts. If your referee registers successfully in RBH database, you will be eligible to receive a $75 e-payment. This is regardless of whether the referee decides to purchase IQOS or not.



ERRORS



RBH attempts to ensure that the information on the Site is accurate. However, no warranty of accuracy or completeness is expressed or implied. RBH expressly reserves the right to correct errors and to change or update information on the Site at any time without notice.



DISCONTINUANCE



RBH may discontinue or suspend, temporarily or permanently, this program and any outstanding referral payments at any time without prior notice.



GOVERNING LAW



These Terms and Conditions of Use for the Site are governed by, and shall be construed in accordance with, the laws of the Province of Ontario and the laws of Canada applicable therein.



FORCE MAJEURE



RBH shall not be liable for any damages caused by any delay or failure to perform its obligations where such delay or failure is caused directly or indirectly by an event beyond its reasonable control including, without limitation, (i) acts of God, (ii) natural disasters, (iii) acts of war, insurrection and terrorism, (iv) strikes, lockouts and labour disputes, (v) government orders or regulations, or (vi) shortages of goods, labour or transportation.



ENTIRE AGREEMENT



These Terms and Conditions of Use constitute the entire agreement between you and RBH relating to the subject matter hereof and supersede any prior understandings or agreements (whether oral or written), of the parties regarding such subject matter.



ASSIGNMENT



You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.



SEVERABILITY



If any provision of the Terms and Conditions of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms and Conditions of Use remain in full force and effect.



NO WAIVER



RBH will not be considered to have waived any of its rights or remedies described in these Terms and Conditions of Use unless the waiver is in writing and signed by RBH. No delay or omission by RBH in exercising its rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy will not preclude further exercise of any other right or remedy. RBH’s failure to enforce the strict performance of any provision of these Terms and Conditions of Use will not constitute a waiver of RBH’s right to subsequently enforce such provision or any other provisions of these Terms and Conditions of Use.



The Referral Program is organized by RBH and is available and applicable only for legal age users of RBH products.



As a participant of any referral program, you are not allowed to share your unique referral link on public forums with individuals who you not have a personal relationship with. A unique link should only be shared securely directly and only with a legal age smoker friend who has expressed interest in learning more about RBH’s products.



VEEV CLUB TERMS & CONDITIONS



1. INTRODUCTION



These VEEV CLUB Terms & Conditions (“Terms”) are a legal agreement between you ("you") and Rothmans, Benson & Hedges Inc. ("RBH", "we" or "us"). These Terms replace any other terms and conditions that we may have provided to you and govern your participation as a member in the VEEV CLUB (the “Program”). In order to participate in VEEV CLUB , you accept and agree to these Terms. These terms may be amended from time to time at the sole discretion of RBH.

2. ACCEPTANCE



a. By participating, you are indicating your acknowledgment and acceptance of these Terms and all related policies and guidelines of VEEV CLUB.



b. Any changes will be effective upon the posting of the revisions on these Terms. Your use of VEEV CLUB will be subject to the most current version of the Terms at the time of such use. Your continued use of this VEEV CLUB after such changes are implemented constitutes your acknowledgment and acceptance of the changes.



c. By creating an account on VEEV-vape.com, you acknowledge and consent to the processing of your personal information for the purposes of administering your VEEV CLUB membership. The manner in which we collect, use and disclose personal information is set out in our Privacy Policy. You also agree to provide accurate and up-to-date information to help us administer your account.



d. You have read and accept the website Terms of Use which are incorporated by reference herein.




3. MEMBERSHIP & REWARDS



a. Membership is free and no initial purchase is required in order to become a VEEV CLUB member.



b. To be a member of VEEV CLUB, you must have an VEEV-vape.com account and be a natural person of legal age to purchase vaping products in your Canadian province/territory of residence. Residents of Quebec and Nova Scotia are not eligible for VEEV CLUB. VEEV CLUB is not available to corporations, businesses, charities, partnerships, enterprises or anyone other than an individual.



c. To earn VEEV CLUB points, member can purchase VEEV products online or in-store. VEEV CLUB points are earned on select VEEV products purchased from VEEV-vape.com and purchases of VEEV pods in retail locations. VEEV CLUB points can also be earned through the performance of certain actions below:




VEEV CLUB Welcome bonus 500 pts

Sign up for Auto delivery (one time) 100 pts

Packs purchased through auto delivery purchase (3 - 10 packs/month) 300-1000 pts

Birthday bonus (yearly) 500 pts

Additional VEEV device (per device – up to 4 devices per year) 250 pts

VEEV accessories (per accessory) 100 pts

2 packs of VEEV pods 200 pts

4 packs of VEEV pods 400 pts

Starter bundle 50 pts

VEEV pods purchased at retail (per pack) 100 pts





d. VEEV CLUB members may be entitled to earn points based on the performance of certain actions as advertised from time-to-time.



e. VEEV CLUB points, offers and other services and programs are offered by us and may be offered to all program members or any group of the program members, as decided by us. Online orders include free shipping and any offer may be time limited, and may contain additional terms and conditions, which will apply in addition to these Terms.




VEEV CLUB points are earned through eligible purchases made online or in store. VEEV pods purchased in store are eligible for 100 points per pack. To earn point on store bought VEEV pods, log into your dashboard, visit the bottom of the page in the earn tab and scan the code (or enter pack codes) to receive points.



f. To redeem VEEV CLUB points, log in to your VEEV-vape.com account and go to the VEEV CLUB dashboard and go to the redeem tab. A member may redeem full or partial points to obtain VEEV products on veev-vape.com only.



g. The minimum points required for redemption is 500 points. With enough points you can redeem at any point across the 4 different milestone levels – 500, 1000, 1500 and 2000. Limit of one redemption per order.



h. VEEV CLUB points can only be redeemed once a milestone is reached (For example: 500 pts for $10 discount on four packs of VEEV Pods, 1,000 pts for a free VEEV One device or two free pack of pods, 1,500 pts for 3 free packs of pods, and 2,000 pts for 4 free packs of pods)



i. Discount offers through your VEEV CLUB rewards are subject to certain restrictions and may not be redeemable in combination with all offers or promotions available through VEEV-vape.com.



4. RETURNS AND EXCHANGES



a. If you return an item for a refund and had received VEEV CLUB points when you purchased such item, the amount of points earned will be deducted from your VEEV CLUB account.



b. We reserve the right to cancel and/or otherwise deduct any points awarded for a product that is returned/exchanged to VEEV or where a refund/exchange (including any partial refund) is requested, at our sole discretion. For clarity, a refund will result in money being refunded to your credit/debit card but points earned from the transaction will be deducted.



c. You can exchange your defective device free of cost. No points will be deducted in this process.



d. If you choose to return a product you have redeemed through your points, you will lose those points and they will not be returned to your account.



5. CHANGES, TERMINATION AND REMOVAL FROM VEEV CLUB



a. To opt out for VEEV CLUB membership, reach out to Customer Service at 1-800-304-4033 to be unenrolled from VEEV CLUB. Terminating your membership will forfeit your VEEV CLUB points and you will no longer able to earn points on purchases or receive any benefits associated with VEEV CLUB. If you choose to re-enroll simply click on the link available on your dashboard and you will start from 0 points.



b. We have the right to modify these Terms from time-to-time or terminate the VEEV CLUB, without advance notice in accordance with applicable law.



c. We may, at any time, suspend or cancel your participation in VEEV CLUB, if, in our view, you (1) Acted in a manner inconsistent with applicable laws, regulations, ordinances; (2) have abused any program privilege; (3) failed to follow these Terms or Website Terms of Use; (4) or made any misrepresentation to us or to any entity associated with or participating in the program. In the event that your participation in VEEV CLUB is cancelled, all accumulated points in your account may also be deducted and removed from your account.



d. VEEV CLUB points expire after 12 months from the day it was earned. Birthday bonus points expire after within the same birthday month (28- 31 days). If no points are earned or redeemed through your VEEV CLUB membership for a period of 12 consecutive months, your points will expire, and you will no longer receive the benefits. If you choose to rejoin VEEV CLUB in the future, your points balance will start at 0.



e. Upon the death of a VEEV CLUB member, the member’s account will be closed and any points in the account will be forfeited. VEEV CLUB points are not divisible in the case of a divorce or equalization of family property.



6. Email Communications



a. You acknowledge and agree that by registering for VEEV CLUB and providing us with your email address we may send you commercial electronic messages including but not limited to communications about our products and special offers.



b. You can unsubscribe from VEEV communications at any time by clicking the unsubscribe link in the footer of all email communications.





7. LIMITATION OF LIABILITY


a. You agree to release and hold us, and any other third party that may from time-to-time participate in VEEV CLUB, and each of our and their respective officers, directors, agents, representatives, successors and assigns, from any loss, liability, claim, demand, damage or expense asserted by any person relating in any way to VEEV CLUB, your participation VEEV CLUB, any use/misuse of any products or services obtained through the redemption of points or otherwise in connection with VEEV CLUB program.



b. Registered VEEV CLUB customers can only access VEEV CLUB on their primary account. VEEV reserves the right to refuse, merge or close additional accounts at any time.



8. GENERAL


a. VEEV CLUB points are not exchangeable and cannot be redeemed for cash or made subject to any security interest. VEEV CLUB points cannot be sold, bartered or transferred from a Member to any other Member or other person.



b. We reserve the right to sell or transfer all or part of the VEEV CLUB program to a related company or to a third party, to merge with another entity or to engage in any form of corporate, reorganization or financing transaction. Please refer to our Privacy Policy for details as to how your personal information would be handled in such cases.



c. We reserve the right to withdraw or temporarily change or suspend all or part of the Program in any way, in the event of a material error, omission, technical problem, computer virus or bugs, tampering, unauthorized intervention, fraud, technical failure or any other cause beyond our reasonable control that interferes with the proper conduct of any aspect of the Program as set out in these Terms. Any attempt to deliberately damage any website or to undermine the legitimate operation of the Program in any way (as we may determine in our sole discretion) could be a violation of criminal or civil laws and should such an attempt be made, we reserve the right to seek remedies and damages to the fullest extent permitted by law.



d. If any of the information you were required to submit when you registered for VEEV CLUB changes (such as your name or email address), you must let us know immediately and give us your current information. We are not responsible if we cannot contact you because you have not given us current, accurate information.



e. Our failure to exercise any of our rights, powers, or remedies in these Terms or at law, or any delay in doing so, does not constitute a waiver of those rights, powers or remedies. The single or partial exercise of a right, power or remedy does not prevent its subsequent exercise or the exercise of any right, power or remedy.



f. Each of the provisions contained in these Terms and Conditions is distinct and severable and a declaration of invalidity or unenforceability of any such provision or part thereof by a court of competent jurisdiction will not affect the validity or enforceability of any other provision of these Terms and Conditions.



g. These Terms are governed by the laws of your Province and federal laws applicable, without reference to conflict of laws provisions.



If you have any questions about VEEV CLUB, please contact us at 1-800-304-4033, or send an email at contact.ca@VEEV-vape.com.




LAST UPDATED: March 11, 2024