IQOS diagnostic tool

Let's fix your device

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VEEV One

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IQOS Originals DUO

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Iluma Mono

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Iluma Prime

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Iluma Mid

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IQOS 3 DUO

IQOS 3 DUO provides you with two consecutive uses without the need to recharge in between HEETS.

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IQOS 3 Multi

Once this heated tobacco system is fully charged, enjoy 10 back-to-back, uninterrupted tobacco moments.

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IQOS 3

IQOS 3 designed to fit amazingly in your hands, it gives you hundreds of customization options to make it yours.

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IQOS 2.4 Plus

IQOS 2.4 PLUS is intended to sync with our Bluetooth app, to get you started with features such as device pairing, and much more.

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IQOS 2.4

The perfect start of journey from cigarettes towards a new level of tobacco enjoyment.

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Which part of your device isn’t working?